What personal data we collect and why we collect it

Parent & student personal details are collected as part of the tuition process. This includes contact details and academic progress data collected and created as part of the tuition process. 

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. 

Contact forms

Data collected via our contact forms is saved in a secure area of the JMB Tutoring UK website and also emailed to the main info@jmbtutoring.co.uk email address.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, programming tasks etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

User activity and cookies may be used for the purposes of website analytics and to help us improve the running of the website. Where data is used for analytics, individual users are not identifiable. 

Who we share your data with

Analytic data may be shared with third parties such as search engines. Where users have set their browser preferences to allow targetted advertising, personal data including location and usage may be shared for the purposes advertising. If you do not want this information shared, please set your browser preferences to decline this.

Identifyable personal information will not be shared with any other party without your explicit consent unless in circumstances where we are legally obliged to share data due to criminal investigation or safeguarding concerns.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

All orders are held live or archived for 7 years for accounting purposes.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Your contact information and any other data that makes you identifiable is not shared with any third parties unless we are legally obliged to do so for legal or security purposes.

Additional information

How we protect your data

All account details saved on the system are held as encrypted data. Whilst students and their individual tutors may see student account data, only site administrators have full access to full site data.

All data on the site is regularly backed up and continuity procedures are in place to ensure minimum disruption to service should a website error occur.

What third parties we receive data from

From time to time we may receive personal data from external sources regarding students. eg. schools, colleges, exam centres. Where this is obtained, it is only with your express permission.

Industry regulatory disclosure requirements

All staff of JMB Tutoring Uk are required to hold a clear and current enhanced DBS check before they undertake tuition or any other service where contact with children is included.

In line with UK Safeguarding law, where a child discloses anything to us which indicates that they may be at risk of physical or mental harm, we have a duty of care to record and pass these concerns on. At this time, personal details linked to that account may be disclosed to relevant authorities.